MASCI operates with a focus on stakeholders, particularly emphasizing customer focus. MASCI has established collaborations with networks and partners to develop products and services that meet the needs of stakeholders and enhance service efficiency.
Cooperation in Inspection and Certification Services
- Collaboration with the Office of the Consumer Protection Board (OCPB): This partnership focuses on integrating assessments and certifications according to ISO 18295-1, which pertains to Customer Contact Centers, along with evaluations based on criteria for selecting exemplary Consumer Call Centers.
- Collaboration with the International Trade Center (ITC), Switzerland: This partnership involves developing certification bodies, enhancing the capabilities of auditors, and preparing Thai entrepreneurs and farmers to adapt to new organic agriculture regulations set by the European Union.
- Collaboration with ISEM Co., Ltd.: This partnership is aimed at developing training courses and joint assessments related to software engineering standards and related standards to strengthen the software industry and enhance security.
Cooperation in Training Services
- Collaboration with Robert & Associates (Thailand) Ltd.: This partnership focuses on providing training services for lead auditors and management system auditors certified by CQI & IRCA in the United Kingdom.
Domestic and International Partnerships
MASCI has both domestic and international partners to create a network for providing services and facilitating international trade.
Domestic Partners Include:
- Thai Industrial Standards Institute
- Department of Industrial Works
- National Bureau of Agricultural Commodity and Food Standards
- Department of Agriculture
- Food and Drug Administration
- Department of Labour Protection and Welfare
- Department of Tourism
- Office of the Consumer Protection Board
- Office of Small and Medium Enterprises Promotion
- Thailand Convention and Exhibition Bureau (Public Organization)
- Thailand Greenhouse Gas Management Organization (Public Organization)
- Stock Exchange of Thailand
- Bank of Thailand
- Thailand Environment Institute
- Thailand-Japan Technology Promotion Association
Through these partnerships, MASCI aims to enhance its service capabilities and support stakeholders in navigating the complexities of both local and international markets.
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